Delivering personalised care

Involving people in their own health care and offering them choice, is at the heart of all our operations. A one-size-fits-all health and care system simply cannot meet the increasing complexity of people’s needs.

Personalised care represents a relationship between people, professionals and processes, to make the most of the expertise of individuals, professionals and communities.

  1. Support for veterans

    This page contains information for serving members of the armed forces, veterans and their families

  2. Care navigation in GP practices

    In GP practices, receptionists and admin colleagues play a crucial part in helping people get the right support, at the right time.

  3. Services for people with Learning Disabilities

    Services for people with Learning Disabilities

  4. Individual funding requests

    Where patients may benefit from a treatment or service that is not routinely offered by the NHS, healthcare professionals can file an Individual Funding Request.

  5. Continuing healthcare

    Continuing healthcare is when care is provided outside of hospital that has been arranged and funded by the NHS.

  6. Non-emergency patient transport

    East Midlands Ambulance Service (EMAS) offers non-emergency patient transport to people who need travel assistance to safely attend their hospital appointments.

  7. Northamptonshire Care Record

    This page contains information and resources to help health and care professionals to understand health inequalities, and ways in which you can address them through your work.

  8. Patient choice

    The NHS Choice Framework sets out patients’ rights to choice in healthcare, where to find information to help choose, and how to complain if choice is not offered.

  9. Personal health budgets

    Personal Health Budgets are a way of offering people more choice, flexibility and control over the care and support they receive from the NHS

  10. Prior approval policies

    We are working with our community to identify what resources need further investment to improve the health and care of patients in our county, and how we can make best use of public money.

  11. Assisted Fertility Review

    The five Integrated Care Boards in the East Midlands are taking a collaborative approach to policy making for fertility services to support minimisation of inequity of access based on geography and to support providers with service delivery across a wide geographical area

  12. Shared decision making

    Shared decision making is a key component of modern healthcare

  13. NHS Post-Operative Support for Self-Funded Bariatric Surgery

    Guidance regarding access to NHS post-operative support for self-funded patients who have travelled abroad for bariatric surgery.

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